Tip 1: Create the best safety conditions for the entire terminal fleet
When the Government announced the containment, the companies finally had only 72 to 96 hours to react and reinvent new modes of remote work, with the priority of ensuring the productivity of employees in optimal safety conditions. Faced with this reality, companies that had already deployed Samsung Knox to administer employee terminals had a definite advantage!
“With Samsung Knox, security protocols are directly integrated into the terminals,” explains Adrien Pacgep, B2B Technical Product Manager Samsung Knox, creating the conditions for professional use in mobility situations.”
Tip 2: Switch to DeX mode for the best collaborative platform experience
The main effect of containment has been to strengthen the virtual links between employees who have massively turned to collaborative platforms. All have exploded: Zoom claimed nearly 300 million daily users at the end of April, up from just 10 million last December. Microsoft Teams reached 75 million daily users, up from 32 million as of March 11, and Slack had 12.5 million users at the end of March, an increase of 2.5 million in one month!
Employees with a Samsung smartphone could, by switching to DeX mode, have a 100% experience via their mobile device and monitor comparable to that they would have experienced on a PC. “DeX mode preserves the ergonomics of application interfaces without user intervention, for optimal productivity in all circumstances,” says Pacgep.
Tip 3: Deport landline to mobile terminal
The productivity of employees, when they are at a distance, is not only the collaborative dimension, it is also the joinability! The implementation of a real telecommuting strategy at the company level must indeed be well prepared and include specific support so that everyone finds room to express their full potential.
The transition from fixed to mobile is one of the points to follow closely to ensure continuity of service. “Associated with DeX, for example, it allows you to extend the collaborative experience via Teams, Slack or Zoom on the screen, while answering a phone call received on the mobile,” pacgep observes.
Tip 4: Keep control to solve problems at a distance
When teams are spread across a territory, it is crucial to ensure optimal experience even remotely, and to solve technical problems when they arise.
“With Samsung Knox and the features of Remote Control,” says Hamdi Abed, Channel Technical Account Manager at Samsung France, “IT managers are able to anticipate difficulties and ensure constant fleet maintenance without physical intervention on the terminals.” An effective way to ensure business continuity!
Tip 5: Optimize a la carte security
Securing terminals is at the heart of Samsung Knox’s response, but certain industries, some employee profiles, require even higher levels of protection to ensure not only the integrity of data and usage, but also the serenity of the user.
“The contributions of certain partners, such as Ercom with its Cryptosmart solution, which automatically encrypts mobile communications, allow us to go beyond the only issue of securing the physical link,” says Pacgep. Some countries have chosen to secure their mobile fleets through this to guarantee a secret security level of defense” … A security adaptable according to the stakes!